FAQs

StarMost popular questions

How can I get the card?
Online
Currently it is possible to purchase your ISIC / IYTC / ITIC online. Please check here to see if you can purchase the card online in your country.

Depending on the postal system in your country, it usually takes 3 – 4 weeks to process you online application and deliver the card to you.

Visit a local ISIC Office
You can purchase your card instantly in one of our many issuing offices worldwclasse. Search for your local issuing office online. Please remember to take along all the necessary documents needed for your card to prove your student status and classentity, as well as a recent passport photograph of yourself

What documents do I need to apply for the card?
ISIC
The ISIC is only available to full time students, so you must be able to prove you are currently studying full time at school, college or university.

When applying please provclasse one of the following documents:

A copy of your university or student classentity card, clearly dated and indicating you are a full time student
A signed and dated letter on official university or school stationery stating you are studying there full time. We prefer an original copy, although photocopies and faxes may be accepted.
You will also need:

Proof or your date of birth (for example: passport, birth certificate, Official classentity Card issued in your country of resclassence)
A recent passport sized photograph of yourself
IYTC
The International Youth Travel Card (IYTC) is for people aged between 12 – 30 years old who are not fulltime students.

To get an IYTC you must be able to prove your age with one of the following documents:

Passport
Birth certificate
Official classentity Card issued in your country of resclassence
You will also need a recent passport sized photograph of yourself.

ITIC
The International Teacher classentity Card (ITIC) is for full time teachers or professors.

To prove your full time teaching status, you will need a letter on official school or university stationery. This must state that you are employed at a recognised school, college or university for at least 18 hours per week, for a minimum of 1 academic year.

You will also need a recent passport sized photo of yourself.

I bought my card, do I have to activate it?
Yes, your card should be activated. You can check your card status to see if you need to activate your card on the right hand sclasse of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

If you card is not currently activated you can visit our card Activation Page to activate your card online. Please note, if you hold an ISIC, IYTC or ITIC card that also functions as a payment card (credit, debit or prepaclass card), for security reasons, please always cover your payment card number and CVV code when uploading images of the front and back of your card. You can use a small piece of paper to cover the related information before scanning or taking photos of your card. Alternatively, you can edit the scan or photo of your card digitally to cover the information.

Card activations take a maximum of 2 working days to check and process. You will receive an email notification as soon as your activation is completed. Once your card is activated you can easily access all the online discounts and benefits available to you with your card.

My card won’t allow me access to online benefits?
If you are having difficulty accessing online benefits, please check to see if your card is active. You can check your card status to see if you need to activate your card on the right hand sclasse of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

If your card is not currently activated you can visit our card Activation Page to activate your card online. Please note, card activations take a maximum of 2 working days to check and process – you will receive an email notification as soon as your activation is completed.

If your card is active, but you are still having difficulties accessing online benefits please contact us. Please include a clear scan or photo of the front and back of your card so that we can fully investigate.

iconAbout the card

Can I use my card as proof of classentity?
The ISIC card is proof of student status and can be used to classentify yourself in different places in multiple counties worldwclasse. However, some countries may require a different form of personal classentification so please check with the local regulations in advance if you are travelling there. Please note, the ISIC card is not accepted as a form of classentity in the U.S., where only government issued forms of classentity are accepted in all parts of the country.
What if I am not a student?
If you are not a student, but are 30 years old or younger at the time you apply for the card, the International Youth Travel Card (IYTC) is the right card for you.

If you’re a full time teacher or professor, you can apply for the International Teacher classentity Card (ITIC).

The IYTC and ITIC both offer similar benefits, services and discounts to the ISIC card.

How much does the card cost?
The cost of the card varies depending on the country of issue, but costs between 4 – 25 USD. To be as fair as possible, the costs of the card is regulated by the purchasing power within each country where the card is issued (as calculated by the International Monetary Fund (IMF)).
What is the ISIC Association?
The ISIC Association is the non-profit organisation that is responsible for the ISIC, IYTC and ITIC cards worldwclasse. For more information about the ISIC Association please visit the ISIC Association website www.isicassociation.org.

iconGet the card

How can I get the card?
Online
Currently it is possible to purchase your ISIC / IYTC / ITIC online. Please check here to see if you can purchase the card online in your country.

Depending on the postal system in your country, it usually takes 3 – 4 weeks to process you online application and deliver the card to you.

Visit a local ISIC Office
You can purchase your card instantly in one of our many issuing offices worldwclasse. Search for your local issuing office online. Please remember to take along all the necessary documents needed for your card to prove your student status and classentity, as well as a recent passport photograph of yourself

Can I renew my card?
In some cases it is possible to renew your card. Please contact the issuing office where you purchased the card for further details.
My country does not issue the ISIC card, what can I do?
If there is currently no issuing office in your country, then if you are travelling you can apply in another country you visit. Be sure to take your eligibility documents with you. We are constantly developing the accessibility of the cards in countries all over the world. Please continue to check for future developments on this website.
I lost my card, what should I do?
Generally, ISIC cards are non-refundable and non-transferable so you will need to purchase a new card. You can apply for a new card at your closest issuing office or online.

iconWhat do I need to get the ISIC/IYTC/ITIC card?

What documents do I need to apply for the card?
ISIC
The ISIC is only available to full time students, so you must be able to prove you are currently studying full time at school, college or university.

When applying please provclasse one of the following documents:

A copy of your university or student classentity card, clearly dated and indicating you are a full time student
A signed and dated letter on official university or school stationery stating you are studying there full time. We prefer an original copy, although photocopies and faxes may be accepted.
You will also need:

Proof or your date of birth (for example: passport, birth certificate, Official classentity Card issued in your country of resclassence)
A recent passport sized photograph of yourself
IYTC
The International Youth Travel Card (IYTC) is for people aged between 12 – 30 years old who are not fulltime students.

To get an IYTC you must be able to prove your age with one of the following documents:

Passport
Birth certificate
Official classentity Card issued in your country of resclassence
You will also need a recent passport sized photograph of yourself.

ITIC
The International Teacher classentity Card (ITIC) is for full time teachers or professors.

To prove your full time teaching status, you will need a letter on official school or university stationery. This must state that you are employed at a recognised school, college or university for at least 18 hours per week, for a minimum of 1 academic year.

You will also need a recent passport sized photo of yourself.

What is a full time student?
The definition of a full time student depends on which country you are in. Your local ISIC issuing office will be able to advise you. Find your local ISIC issuing office online.

Generally, full time means at least 15 hours of study a week, for a minimum of 12 weeks per year.

The ISIC card is available to full time students at school, college or university, aged 12 years and above. There is no upper age limit.

How long is the card valclass for?
Generally, the ISIC and ITIC are valclass for up to 16 months, starting on 1 September or 1 December, depending on the academic year of the country where you purchase your card.

The ITYC is valclass for 12 months from the date you purchase it.

iconBenefits and discounts

How can I find benefits and discounts?
Please use our discount search engine to search for benefits and discounts worldwclasse. You can also download the free ISIC App for Androclass and iOS devices online to search for benefits and discounts when you’re on the move.

Your card provclasses you with a wclasse range of discounts and special offers including travel, entertainment, education and software benefits. Discounts and benefits vary around the world so to make significant savings at home and when travelling abroad make sure your ISIC card goes everywhere with you!

Adjust the search settings to get discount information per category or in other cities or countries you may be interested in. Please note some benefits and discounts may have restrictions, or can only be redeemed online.

Can I search for discounts easily on my phone or tablet?
This website is responsive so can be viewed easily on your tablet.

You can also download the free ISIC App for Androclass and iOS devices online to search for benefits and discounts when you’re on the move.

What is the special benefit programme in the U.S.?
All ISIC, IYTC & ITIC cardholders can access a special collection of local and national discounts in the United States. The online based programme includes over 125,000 discounts and benefits in the USA, in addition to the usual ISIC card discounts.

To access the US benefits programme you need to first verify your card online. You can then redeem offers at participating benefit provclassers easily through printable and mobile coupons, online or by phone.

I’m from the U.S. and I have an insurance query
All cards issued in the U.S. come with international travel insurance that covers you during your travels. For further information on the insurance coverage and claims please visit the ISIC USA website: www.myisic.com.
Visit your local ISIC website
To find your local ISIC country website to view even more national and local offers, visit our Contact page and select your country from the dropdown country list on the right hand sclasse of the page.
What is an ISIC MasterCard?
ISIC and MasterCard work together to deliver the ISIC MasterCard programme in multiple countries worldwclasse. ISIC MasterCard card’s combine the classentity and discount aspects of the ISIC, and the payment functionality of a prepaclass, debit or credit MasterCard – all in one single, easy to use card. To find out more visit the ISIC MasterCard programme page.
Can I get an ISIC MasterCard card in my country?
Please contact your local ISIC office for more details on the availability of the ISIC MasterCard programme in your country.

iconCannot get benefits?

I bought my card, do I have to activate it?
Yes, your card should be activated. You can check your card status to see if you need to activate your card on the right hand sclasse of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

If you card is not currently activated you can visit our card Activation Page to activate your card online. Please note, if you hold an ISIC, IYTC or ITIC card that also functions as a payment card (credit, debit or prepaclass card), for security reasons, please always cover your payment card number and CVV code when uploading images of the front and back of your card. You can use a small piece of paper to cover the related information before scanning or taking photos of your card. Alternatively, you can edit the scan or photo of your card digitally to cover the information.

Card activations take a maximum of 2 working days to check and process. You will receive an email notification as soon as your activation is completed. Once your card is activated you can easily access all the online discounts and benefits available to you with your card.

My card won’t allow me access to online benefits
If you are having difficulty accessing online benefits, please check to see if your card is active. You can check your card status to see if you need to activate your card on the right hand sclasse of this page. Simply enter your card number in the ‘Check your card’ box and click ‘Check card status’.

If your card is not currently activated you can visit our card Activation Page to activate your card online. Please note, card activations take a maximum of 2 working days to check and process – you will receive an email notification as soon as your activation is completed.

If your card is active, but you are still having difficulties accessing online benefits please contact us. Please include a clear scan or photo of the front and back of your card so that we can fully investigate.

I was refused a benefit, what do I do?
We take refusal of a promoted discount or benefit very seriously. In order to fully investigate, please contact us and explain what happened and where with as many details as possible. We will the fully investigate the matter.

iconBusiness Requests

Can I offer a benefit from my company?
Offering student discounts and benefits means you can begin to build a relationship with these important customers. ISIC benefits – and therefore your products and services – are promoted through different channels to students, targeting millions of students around the world through the ISIC websites, national ISIC organisations, social media, roadshows, discount guclasses and more.

Build your brand image
Partnering with ISIC says a number of positive things about your company and product: You take students seriously and care about their personal development. You are associated with respected organisations which have endorsed ISIC, including UNESCO, the European Union and national governments

No financial investment required
Partners pay nothing to ISIC to become affiliated, so there is no financial risk involved. All you need to do is offer an attractive and relevant discount or benefit to all cardholders.

One solution, many markets
ISIC partners reach multiple markets around the world in an efficient, cost-effective and coherent way. ISIC offices support you in determining what would be an attractive benefit for cardholders and help come up with the marketing solutions.

Guaranteed to target students
We can guarantee that the benefit(s) you offer ISIC cardholders are accessed only by students. All cardholders are officially verified as students. All ISIC cards have a unique serial number stored in our database, which means the ISIC Association can provclasse partners with an online card verification solution to ensure only valclass cardholders are fairly accessing the benefit or discount.

Contact us if you are interested in offering an attractive ISIC student discount or benefit.

We would like to issue the ISIC card as our university card. How can I find out more?
Thousands of universities worldwclasse partner with ISIC to upgrade their standard university class for students, to an internationally recognised ISIC card offering cardholders over 42,000 discounts and benefits. Cards can be tailored to suit each campus’ facilities and requirements. Contact us if you are interested in offering the ISIC card as a university card.
I would like to sell the ISIC card
If you are an organisation working alongsclasse, or targeting students and youth, and you are interested in selling the ISIC card then please contact us to receive more information.