cancel thriveworks membership
They wanted to speak with her. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thriveworks. El is a current master's student at Emerson Colleges Writing and Publishing program and writes about mental and physical wellness for VeryWell Mind, VeryWell Fit, Shape, and EatingWell. I was billed $59.58. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Free, and no spam ever. We understand and empathize with your situation and how you must have been feeling during that initial conversation with us. If you prefer not to have that potentially awkward conversation with your therapist, you can choose the second option by terminating all future sessions with them and booking a session with a new therapist exactly the same way you did when you chose your original therapist. Thriveworks does not have a sliding scale or other discounts available. Our priority is for our clients to have a positive experience from start to finish and we would like to make this right. As of last year my insurance was paying a majority of the payments that they bill insurance companies $250 for each session. We will extensively review the call and ensure that we do better additionally, please know that you are always welcome to call us and ask to speak to a supervisor. 189 total complaints in the last 3 years. Thriveworks Birmingham is located at 400 Office Park Dr, Suite 308, Birmingham, AL 35233. Contact Us - Schedule, Reschedule, Cancel Appointment | Thriveworks On top of the that my teenage son has received little to no help with his treatment. Hello- We are sorry to hear about this issue! U Penn. We have confirmed with our billing team that the client does not have any outstanding balance and that they will no longer receive any communications from our team, as their account has been fully closed. Once they do, Thriveworks will then contact you to schedule an appointment with the new therapist within a few days. Thriveworks qualified therapists are easily accessible via the website, and its services mirror that of traditional therapy. They signed me up with the belief that it was a 1-time membership payment versus monthly. They specialize in helping people rebuild their relationships. We are proud to make services affordable and accessible by helping you issue a demand letter and file appropriate court documents. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Every week, after my session I would log on to see if there was any balance and it always reported $0 balance owed. . They then charged for 4 visits at once. We save you the time and headache of having to contact multiple companies and handle different cancellation policies. We believe this issue to be resolved but encourage the client to continue to communicate with the billing representative if there are any further questions/concerns. Note that complaint text that is displayed might not represent all complaints filed with BBB. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. The charges have been appropriately refunded and the complaint is resolved. 2. How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Bright HealthCare Insurance In 3 Steps, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Policy With Legal & General Insurance, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, To chat with Thriveworks, look for the small Chat icon in the bottom right-hand corner of your screen.