When you've logged in, select Faults from the menu at the top of the page. 2 weeks ago. Please try after 15 minutes. do not actually own the line and will pass the report on to Openreach. Log in issues. And we can often fix faults while you report them online. Plus track faults, check your service, and more. Its easy to put things right. You have been temporarily locked out. Available 24/7Free from UK landlines. Scam alert: COVID: The UK-GOV has issued a payment of 349.76 - 02/12/2020. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Community Sign In to BT Community Username Password Keep me signed in Forgotten Username or Password? Faults & repairs | Quick fixes & expert support | BT Business Track your repair - British Telecom Sending or receiving email. If theres a problem you cant fix yourself, theres no problem reporting it to us online on your mobile. By using our site, you agree to our. How can I test a phone line without a phone? Plug your phone or device into another wall jack that you know is working. Let our automated system help you now. Please enable it prior to continuing. NHS Text about the COVID vaccine - 06/01/2021. If you've lost all incoming and outgoing calls, try re-booting the firewall and your phone system, as this helps to reconnect with the SIP platform, and restore service. BTnet Leased Line | Leased Line For Business | BT Business Theres no need to call. Options. Thomas Duecke, president, global customer service | BT for global business. BT Business broadband, phone line, email or Cloud Voice services not working properly? There's a problem with my landline or Digital Voice, Help reporting and fixing landline problems online, Video- How to test your phone line and check your telephone equipment, Digital Voice: I have a problem with my service. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Enter your user name and password to log in. Report a fault Contact us Did this help? If you hear static, noise, or crackling on one phone only, then the trouble could be the phone itself, a bad cable, bad filter, or the jack its plugged into. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. whatever tests they needed to do. To manage your account, view your bill or access other BT services, you need to login using your BT ID. Please enable it prior to continuing. BT phone line problems? Press the Power button again until all the lights come back on. 3,363 Views. Get support from the BT community >. Problems and faults Contact Live chat, phone, or email Faults Orders Billing Complaints Close account Quick links Track a fault Set up or cancel call divert Using calling features Ask the BT Business Community Search all help Faults - contact options By WhatsApp Best if you're on your mobile. If you dont see such a button, look for a menu button. Scam Alert! Help reporting and fixing landline problems online Find out how easy it is to get a BT ID so you can run tests, report a fault, fix problems and book an engineer online.

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