The guest wants to reserve room for her husband. Virtual Hostess: We close at 11:30 pm tonight. B: The price per night is $308. B: Our room rates recently went up. Mock sales calls should be part of onboarding, training, and continuous development. [Okay] And when will you be returning? Comments, requests, suggestions, drop them in the comments. Thanks for calling. I would like to reserve a room from the 5th of April for 5 days. I plan to be there in April from the 14th to the 17th. A: That'll be no problem. Mr. Abrams: Hi, I'd like to schedule a reservation for this upcoming weekend from Friday night until Sunday. AGENT: THANK YOU! Hotel Receptionist: I repeat917494-4476. Guest: Why not? HANDLING RESERVATION CALL | HOTEL RESERVATION - YouTube Whenever a guest calls your restaurant, your new virtual hostess team will answer their call according to your exact specifications. Travel Agent: It's only $980. Goodbye. I'm Michelle, at your service. Sunnyside Inn. It will be our pleaser to provide you with the complimentary flower bouquet for the occasion. : Good morning sir. What is it? My name is Sara; how may I help you today? We look forward to seeing you then! B: Okay, Mr. Sandals. Hotel Reservation Dialogues - EnglishPost.org Ted, may I have your last name to book the reservation? Has been out of service for more than a week. Is there anything else that you need at this point in time? The guest wants to reserve room for her husband. Well, lets go with that. Have a pleasant day. Their number is 123456789. Would you like me to book a reservation for you and your party for a specific time? Receptionist: Sure! Hotel Receptionist: What type of room do you like to reserve, mam? A: I quit smoking, so nonsmoking. Calling Diner: Email would be best; it gets sent to my cell. Guest: That is so kind of you. Calling Diner: Wow, that sounds incredible. B: It's a pleasure, Mr. Sandals. HANDLING RESERVATION CALL | LPU-Batangas | SydneyVB_ MOCK CALL PRACTICE: Basic Browser Troubleshooting | Interactive Session. We look forward to seeing you in New York! Now all I need is your phone number. All rights reserved. We look forward to seeing you! Here we will share 2 real life scenario. A: That price is perfectly acceptable. Please tell me how can we help you. (After few seconds) Yes, a few double bedded rooms are still vacant on 5th April. Suit rooms will be too expensive for me. % Hotel XYZ (Name of the Hotel), Reception. This is Capitol Hotels in Washington, D.C. How may I help you? me to have a short recap of what we have discussed today. Cherry: Hello, Miss Walker. STANDARD ROOM- $100 TV, cable channels & WIFI Mini bar and refrigerator Double bed (fits 2 people) No kitchen No swimming pool PREMIER ROOM- $250 TV, cable channels & WIFI Mini bar and refrigerator King bed (fits 4 people) With Kitchen How can I help you? STEP 3 - Ask the customer if there is anything else that they can be helped with. RA: Certainly ma'am, May I first know your name ma'am and where you are calling from? My phone number is 626-555-1739. AU2(^Hx oI]$T Repeat A: I need to make a plane reservation. Calling Diner: Hi Sara, my name is Ted. Hotel Receptionist: Sure, madam. xXK6W^)"`u =l@EOimy,Y Zk873/ _h>in/o{kZho~nM_Z~ &=>^d1{g -*j6@H!OqQO 7Xzt`"& ;;v's6\fu82, N4dq6FVni8E1^ms[B3O8tXw@'FZM/$vL51DD. Our prices are now slightly higher. - Thank you. Let me check what flights areavailable. I did notice on your website that you have a pool and an exercise room. Calling Diner: Possibly, my wife and I are in town on vacation and are looking at restaurants provided by our hotel. There are many points you need to understand while taking reservation.

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